Privacy Policy

This Privacy Policy (“Policy”) describes how Orelia Group LLC dba ORÉLIA - Soul Skin & Body (“Orelia Group LLC dba ORÉLIA - Soul Skin & Body”, “we”, “us” or “our”) collects, protects, and uses the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) may provide on the Orelia Group LLC dba ORÉLIA - Soul Skin & Body website (the “Website”) and any of its services (the “Services”). It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Privacy Summary

Information We Collect

We collect the information you provide through our website forms, including your name, phone number and email address, plus basic technical data your browser sends, such as IP address, browser type and pages visited.

How We Use Your Information

We use your information to schedule and confirm appointments, respond to your inquiries, send appointment reminders, service updates and promotional messages you agreed to receive, and to run and improve our website and services.

SMS Opt-In

When you submit a form on our website and check the SMS consent box, you agree to receive text messages from Orelia Group LLC dba ORÉLIA - Soul Skin & Body, including appointment reminders, service updates and promotional messages. Consent is optional and is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help.

Cookies and Tracking

Our website uses cookies and similar technologies to remember your preferences and understand how the website is used. You can disable cookies in your browser settings, though some features may not work as intended.

Data Security

We use reasonable administrative, technical and physical safeguards to protect your information from unauthorized access, use or disclosure. No method of transmission over the internet is completely secure.

Your Rights

You may unsubscribe from text messages at any time by replying STOP, and from emails by using the unsubscribe link. You may request access to, correction of or deletion of your information by contacting us at contact@oreliamedicalspa.com or +1 602-833-4800.

No Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties.

For our full SMS terms, see our Terms and Conditions.

Collection of Personal Information

We receive and store any information you knowingly provide to us when you fill any online forms on the Website. You can choose not to provide us with certain information, but then you may not be able to take advantage of some of the Website’s features. Users who are uncertain about what information is mandatory are welcome to contact us.

Automatic Collection of Information

When you visit the Website, our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type and version, operating system type and version, language preferences, the webpage you were visiting before you came to our Website, pages of our Website that you visit, the time spent on those pages, the information you search for on our Website, access times and dates, and other statistics.

Use of Collected Information

We may use the information we collect from you to:

Personalize your experience on the Website
Improve the Website
Improve customer service and respond to your inquiries
Run and operate the Website and Services

Non-Personal Information

Non-Personal Information collected is used only for internal purposes to identify potential cases of abuse and establish statistical information regarding Website usage. This information is not otherwise used in a way that would identify any particular user.

Children’s Privacy

We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through our Website or Service. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through our Website or Service without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through our Website or Service, please contact us.

Cookies

The Website uses “cookies” to help personalize your online experience. Cookies are stored on your device and allow the Website to recognize your device on your next visit. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. For more information about cookies and how to manage them, visit https://www.internetcookies.org/.

Third-Party Cookies and Tracking

We may also use third-party companies to help us analyze website traffic and understand how users interact with the Website. These companies may use cookies and other tracking technologies to collect information about your activities on the Website. We do not control these third-party tracking technologies or how they may be used.

Do Not Track Signals

Some browsers incorporate a Do Not Track feature. Our Website does not currently respond to Do Not Track signals.

Links to Other Websites

Our Website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you to read the privacy statements of each and every website that collects Personal Information.

Information Security

We take reasonable steps to protect the Personal Information you provide on the Website. However, no data transmission over the Internet or wireless network can be guaranteed to be completely secure. Therefore, while we strive to protect your Personal Information, you acknowledge that there are security and privacy limitations of the Internet which are beyond our control.

Data Breach

In the event we become aware of a data breach, we will make reasonable efforts to notify affected individuals. We may also post a notice on the Website and take other steps to inform you.

Legal Disclosure

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process.

SMS Communications (A2P 10DLC)

SMS/MMS messages from Orelia Group LLC dba ORÉLIA - Soul Skin & Body are sent only to individuals who have provided express consent to receive them through our applicable opt-in process. Message types may include appointment reminders and confirmations, customer service and account notifications, and, where separately opted in, promotional offers and marketing messages.

Message frequency may vary based on your interactions with our business.
Message and data rates may apply. Please check with your carrier.
You may opt out at any time by replying STOP to any text message. Reply HELP for assistance, or contact us at +1 602-833-4800 or contact@oreliamedicalspa.com.
Consent to receive text messages is not a condition of any purchase.
Carriers are not liable for delayed or undelivered messages.

No Mobile Information Sharing: Mobile information and SMS opt-in/consent data will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Information may only be shared with subcontractors and service providers that are strictly necessary to support and deliver the messaging service (for example, our SMS/CRM platform). All other categories of use exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

Changes to this Policy

We reserve the right to update this Policy at any time. We will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.

Your Acceptance of this Policy

By using the Website, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website or its Services.

Contact Us

Orelia Group LLC dba ORÉLIA - Soul Skin & Body
16638 N 90th St, Suite 102, Scottsdale, Arizona 85260
+1 602-833-4800
contact@oreliamedicalspa.com

Last updated: October 21, 2026.